Critical to Woolworks operation is real-time network communications monitoring and tracking the wool scouring process and notifying the production team. For instance, every bale of wool must be tested for moisture parameters, colour and specifications detailed by the end client, this information is collected via automation and electronically distributed to key personnel and ultimately customers. IT infrastructure, cyber security and managed IT resiliency ensure the network has maximum uptime and therefore the business is never non-operational.
Woolworks Head office in Awatoto was flooded in cyclone Gabrielle with their server racks completely submerged and unrecoverable. GCT restored their systems from their regular backups to the GCT Data Centre and supported their staff to work remotely.
“They’ve always been exceptional for me in an emergency situation.”