As one of the longest-standing customers of GCT, Woodford House’s requirements for their IT partner have varied over the years. A requirement initiated in 2013 was for a full time, onsite IT technician outsourced and fully managed by GCT to support teachers and students.
Havelock North based school, Woodford House has over 129 years of history educating and empowering young women. A GCT founding customer, Woodford House and GCT have been partners for circa 25 years.
Sector: Education
Employees: 80
GCT customer from: circa 1998
Customer problem: Onsite, full time IT support and server and cloud systems
We are quite lucky as a school to have an outsourced, dedicated IT person here on campus. There is always personnel on site and we know we have the backup of the wider GCT team.
As one of the longest-standing customers of GCT, Woodford House’s requirements for their IT partner have varied over the years. A requirement initiated in 2013 was for a full time, onsite IT technician outsourced and fully managed by GCT to support teachers and students. Additionally, Woodford House requires a full range of managed services and a specialised online learning software to support remote teaching and teacher-student communication.
GCT supplies Woodford House with a full time, onsite IT technician resolving issues and monitoring and advising on technology solutions. Along with a dedicated IT person, GCT provides backup staff and the school has access to the wider, highly experienced GCT team. A full range of managed services ensures Woodford House has the technology and software they need to enable the best learning experience. The provision of Schoology – online learning management system distributed by GCT – allows for online classes and communication between teachers and students.
Providing day-to-day and often minute-to-minute, in-person IT support and advice, as well as the Schoology learning platform, allows Woodford House to offer a continuity of teaching and to a very high standard. Outsourcing their IT means they get access to the wider GCT team when they need it and a global view of the best-in-class technology solutions for their school.
Perhaps the most useful service is the support and advice about end-of-life technology because it can become out of date so fast. They’ve helped us move onto the cloud more - which is where we need to take things.
