Kaweka Hospital

Kaweka Hospital required a strategic IT partner to support their new build and new operation. They required solution architecture, installation services, and ongoing managed services to ensure IT infrastructure operates effectively, securely and is future proofed.

Customer Details

Established in 2022, Kaweka Hospital is Hawke’s Bay’s newest surgical facility. Housed within the newly built hospital building and adjacent out-patient clinic spaces, Kaweka Hospital provides state-of-the-art facilities for both adults and children across Hawke’s Bay and beyond.

Sector: Healthcare

Employees: 122, growing to 160+ in 2024

GCT customer from: 2020

Customer problem: New build and new operation requiring strategic IT partner

We've got a fantastic new facility providing the ultimate healthcare environment for both our staff and patients. I’ve always believed high morale in an organisation is crucial and by putting our staff and their workplace experience first, we know the patients ultimately benefit from this.

Nick Pullan, Kaweka Hospital Manager

Project Details

Kaweka Hospital looked to GCT after receiving recommendations for them. From conception in 2020 through to stage one opening in 2022 and stage two opening in 2024, Kaweka Hospital required a strategic IT partner to support their new build and new operation. They required solution architecture, installation services, and ongoing managed services to ensure IT infrastructure is operating effectively, securely and is future proofed.

Nick Pullan, Kaweka Health Hospital Manager says, “we needed two aspects from GCT, firstly futuristic technology advice and then we needed the actual install.

As a brand new construction, Kaweka Hospital needed the GCT team and their own hospital team, to work closely together to make sure everything was just right for their staff and patients.

“Being on the construction site for 6-12 months, we got to know all the GCT team and they were really accommodating.

Solution

Providing Solution Architecture, GCT advised on Kaweka Hospital’s technology needs and worked in conjunction with their team to build a business case for their applicable infrastructure needs.

Ongoing, executive-level technology leadership through Virtual Chief Information Officer (CIO) services is provided. Additionally, GCT supplied and installed structured cabling, nurse call, CCTV and Access Control in the hospital building and provides ongoing monthly managed services.

“As our virtual CIO, GCT is the technical bridge between our staff and our third party software vendors, helping to shape the technology that runs our hospital.

They provide us with a number of services which is great because it comes under one umbrella. Having several companies involved can be difficult to coordinate, so we are pleased to have an IT partner providing a variety of services.

Nick Pullan, Kaweka Hospital Manager

Services

  • Virtual Chief Information Officer (CIO) services
  • Solution architecture
  • Hosted IT infrastructure
  • Hosted telephony
  • Managed IT services – including Microsoft software licenses and managed backups
  • Service desk and technical support – including assistance for over 15 3rd party applications
  • Structured cabling, Wifi, fibre, and data services
  • Nurse call, CCTV and access control

“They find the right solutions and that’s really beneficial for us.”

 

Solution architecture provided:

  • Scalable solutions – Kaweka Hospital’s IT infrastructure, applications, and services are designed to be adaptable and have the ability to grow seamlessly in response to changing organisational demands. It can efficiently handle increased workloads, user numbers, and data volumes whilst maintaining optimal performance.

  • Security architecture – Due to the critical nature of healthcare, Zero Trust was selected as the security architecture. Zero Trust enhances data and network protection. It operates on the principle of assuming no user or device, even those inside the organisation’s network, can be trusted by default thus improving security.

  • Cloud-first architecture – Selected as the primary choice for deploying applications, storing data, and managing IT infrastructure due to its scalability and cost-effectiveness.

Results

Kaweka Hospital opened on time and with the reassurance that their IT infrastructure and services are fit for purpose today and into the future. They know they are fully supported each and everyday by GCT which is of the utmost importance in their critical business.

Relationship to me is everything and we consider GCT part of our team. They have excellent service, are very professional and I’d definitely recommend them.

Nick Pullan, Kaweka Hospital Manager

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